Account Security Updates
At Beckman Coulter Life Sciences and Beckman.com, we take your security seriously. That's why there are a number of improvements we are making to our website to enhance your security. Soon we will be including further protection to your account when we add Two-Factor Authentication (2FA).
What is 2FA?
2FA adds a second layer of security to your online accounts. Verifying your identity by using a second factor (such as a special code sent to your email or mobile device) prevents everyone but you from logging into your account, even if someone knows your password. In fact, it's likely you are already doing this with your bank or credit card website or app.
Upon entering your username and password on Beckman.com, you will automatically be sent a numerical code to your email address. Once you enter the code from the email onto the website, access to your account will be verified and granted.
What do I need to do?
There is no immediate action required. Users will be notified in advance of 2FA being made available.
However, it will be essential to ensure you have access to the email address associated with your account. Some users may share log in details in lab settings. There may also be some customers that have the same email address connected to multiple usernames/web accounts.
We strongly encourage you to ensure that you have one web account connected to one email address that you can easily access. If needed, you can register for a new account here ›
Frequently Asked Questions
For the upcoming changes, you will be automatically prompted to change your password.
Outside of this you may click on 'Log In', then 'Forgot Password'. Enter your username and we will send you instructions on how to change your password.
To access your username, please click on ‘Forget Username’ on the log in form. Your username credentials will be sent to the email associated with your MyBeckman account.
If you want to connect with a Customer Service Rep directly, in North America, please contact Customer Service via email at: [email protected]
For Europe, please contact Customer Service via email at: [email protected]
For all other locations, please contact your local Customer Service team here.
If you have your customer account number, Customer Support teams may be able to retrieve your email address.
For North America, please contact Customer Service via email at: [email protected]
For Europe, please contact Customer Service via email at: [email protected]
For all other locations, please contact your local Customer Service team here.
Some users may share an email address in laboratory settings. If you share an email address with another individual who created the account, please check to see if they know the email address as this is where the code for 2FA will be sent.
If you do have a shared account, or if you still cannot locate the email address associated with your account, we recommend creating your own unique Beckman.com account.
Please click on forgot password from the log in screen.
Once you have created your new account and once your account has been validated, you will be able to see all orders from your customer account/site (bill to / ship to address). You can also view your orders via our quick Order Tracker and use your sales order number, ship to number and your customer number.
2FA adds a second layer of security to your online accounts. Verifying your identity using a second factor (like a special code sent to your email or mobile device) prevents anyone but you from logging in, even if they know your password. In fact, you are likely already doing this with your Bank or Credit Card website or app.
For Beckman.com, users will first enter their username and password and will then automatically be sent a numerical code to their email address. This code will be entered on the website and access will be granted.
