Centrifuge Service Plans
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Optimize your uptime with proactive maintenance and priority response

To keep your centrifuge running efficiently and safely, it’s important to have a consistent preventive maintenance schedule, as well as regular inspections by factory-trained experts. With a Beckman Coulter service plan, we aim to keep you running at your top speed with consistent instrument performance and confidence in safety.

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Choose the plan that's right for you:

Centrifuge Service
Start-Up Care Service Plan
 
  • Annual preventive maintenance during warranty
  • Labor, travel & certified parts included
  • 2 day response time guarantee
  • 4 hours of basic operator training
  • Rotor inspection & rotor service

 

  

 

*Plans may vary by region. Contact your local service team for details.

Prevention Plus Service Plan
 
  • Annual preventive maintenance
  • Discount on labor, travel & certified parts
  • Discount on software & engineering updates
  
Protective
 
  • Annual preventive maintenance
  • Labor, travel & certified parts included
  • 3 day response time guarantee
  • 2 hours of basic operator training
  • Software & engineering updates included
  
Comprehensive Plans
 
  • Annual preventive maintenance
  • Labor, travel & certified parts included
  • 2 day response time guarantee
  • 4 hours of advanced operator training
  • Basic application support at your facility
  • Rotor inspection & rotor service
  • Instrument relocation support
  

Additional services you might be interested in:

Rotor Coverage

Extended rotor warranty and provides full rotor replacement or repair should a failure occur with normal operation.

  • Extended rotor warranty to 8 or 10 years depending on rotor type
  • O-rings, hangers and overspeed discs are replaced
  • Annual onsite rotor inspection by trained service specialist
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Qualification Services 

To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.

  • Qualified installation services 
  • Annual requalification services
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Compare plans:

 

Beckman Coulter Service Plans
WARRANTY PERIOD POST-WARRANTY PERIOD
Plan Benefits Warranty Start-Up Care
Premium Services		 Prevention
Plus		 Protective
Customer Preferred Service Option
Comprehensive
Certified parts, labor
 
 
 20% Off
 
 
Travel expenses1
 
 
 20% Off
 
 
Annual preventive maintenance 1 PM 1 PM 1 PM 1 PM
Annual health check2
 
 
 
Onsite response time guarantee3 2 DAYS 3 DAYS 2 DAYS
Remote technical support
 
 
 
 
 
Software & Engineering updates4
 
 20% Off
 
 
Annual basic operator training5
 
 20% Off
 
 
Operational qualification (OQ) AVAILABLE AVAILABLE AVAILABLE
Application Support6 AVAILABLE AVAILABLE AVAILABLE AVAILABLE
 
Relocation support
 
 

 

  1. Within 100 miles of a Beckman Coulter Service hub.
  2. Proactive service check performed by a Beckman Coulter field service engineer to address any system or service performance issues.
  3. Priority response guaranteed. Contact your local service representative for guaranteed response times based on your location.
  4. Reliability updates include hardware, software and instrument modifications to recommended levels.
  5. Services performed at your facility by a Beckman Coulter field service engineer.
  6. Beckman Coulter application scientist will provide basic onsite support, at customer request. Advanced application support packages available. Contact your Beckman Coulter sales representative for more information.