Automated Liquid Handling Service Plans
Automated Liquid Handling Service Plans
Service plans to meet your lab's unique needs
Choose a plan Contact SupportChoose the plan that's right for you
| WARRANTY PERIOD | POST-WARRANTY PERIOD | |||||
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| Warranty | Start-Up Care | Prevention Plus | Protective
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Comprehensive | ||
| Certified Parts & Labor |
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20% Off |
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| Travel Expenses1 |
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20% Off |
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| Annual Preventive Maintenance |
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| Annual Health Check2 |
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| Priority Onsite Response Time3 |
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| Remote Technical Support |
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| Software & Engineering Updates4 |
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20% Off |
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| Annual Basic Operator Training5 |
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20% Off |
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| Accidental Damage Occurrence6 | 50% off | |||||
| BeckmanConnect Remote Connectivity7 |
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| Relocation Support8 |
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| Choose this plan | Choose this plan | Choose this plan | Choose this plan | |||
- Travel expenses are covered within 100 miles of a Beckman Coulter Service hub and are only for Beckman Coulter service technicians.
- Proactive service check performed by a Beckman Coulter representative.
- Contact your local service representative for response times.
- Reliability updates include hardware, software and instrument modifications to recommended levels.
- Training performed at your facility by a Beckman Coulter field service engineer.
- Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50% including 50% on product replacement if deemed necessary.
- Contact your Beckman Coulter sales or service representative for more information on features and eligible instruments.
- Includes one-time de-installation and re-installation of the instrument(s). All costs associated with the shipping, transportation and logistics of the instrument(s) are the sole responsibility of the laboratory.
BeckmanConnect Remote Service
BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.
Learn MoreQualification Services
To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.
- Qualified installation services
- Requalification services
Get in Touch
Keeping your research moving forward is our top priority. Reach out today to efficiently schedule service or find an answer to your question.
Contact Service
Have a question or need to schedule service? Call us today at 800-369-0333.
Technical Support
Need technical support? Send an inquiry.
Request for Quote
Contact us to renew or request a service plan.