Preventive Plus 2

Stop things from going wrong – before it damages more than your workflow.
Beckman Coulter service plans are designed with prevention "top of mind". We provide the knowledge, speed of response and workflow expertise you need to keep your instrumentation performing reliably.  Expertly-trained field service technicians oversee the service and maintenance of your equipment with the uncompromising believe that prevention is better than cure as preventing risk is far easier than dealing with unanticipated failures and the associated downtime.

Preventive Plus 2 Service Plan

 
Designed for laboratories and facilities in need of greater flexibility. Choose from two preventative maintenance visits, two service calls OR one preventative maintenance visit and one service call, based on your individual needs.


 
 
Beckman Coulter Care
Packages Overview:
 
 
Year 1
  Year 2+
 
 
Warranty
Standard
coverage
& phone
support
LEVEL 1
Start-Up Care
Peace of
mind when an
instrument
is new
 
LEVEL 2
Connect
Phone
support
to assist
self servicing
of equipment
LEVEL 3
Preventive
Plus 1
A proactive
approach to
preventive
care
LEVEL 4
Preventive
Plus 2
Greater
flexibility and
options based
on need
LEVEL 5
Protective
Combine a
preventive
plan with
repair service
LEVEL 6
Comprehensive
Full proactive
care for
optimized
performance
Certified parts, labor
and travel1
  5% Off 20% Off 20% Off
Annual Preventive
Maintenance2
  1 PM     1 PM 2 PM 1 PM 1 PM
On-site response
time guarantee3
  3 Days         3 Days 2 Days
Telephone/email
technical support
 
Annual health
check visit
         
Reliability Updates4     5% Off 20% Off 20% Off
Annual basic operator
on-site training5
  4 hours   2 hours 4 hours
Operational
Qualification
Level 3
         
Full Care Leasing
Program
           
             
1Within 100 miles of a Beckman Coulter service hub. Ask your local service representative about locations.
2For Preventive Plus 2, you can choose 2 PMs, 1 PM and 1 repair call, or 2 repair calls. Labor and travel costs are covered for repair calls. Parts cost will be billed separately.
3Typical for most areas. Contact your local service representatives for guaranteed response times in your location.
4Reliability updates include hardware upgrades, software upgrades, and instrument modifications to recommended level.
5Training doesn’t apply to Flow Cytometry instruments.
Product lines covered by these plans include Centrifuge, Particle Characterization, Automation, and Flow Cytometry. For Centrifuges, Start-Up and Comprehensive plans include rotor inspection and rotor service.