Preventive Plus 1

Prevent catastrophic failures. Increase workflow productivity.

Sometimes, prevention is imperative–the dominant force in managing productivity risks associated with instrument failure. Budget limitations however, pose real challenges to protecting valuable assets while also meeting volume, speed, accuracy and sensitivity performance goals. That's where we come in. We provide the flexibility you need to work within your budget while meeting throughput and quality objectives. At the heart of our reputation is s shared commitment to helping customers achieve maximum up-time without compromising process efficiency or results.

Peace of mind–Preventative Plus 1 delivers on that promise in full.

Preventive Plus 1 Service Plan

A proactive approach to increasing workflow productivity while preventing risks of catastrophic equipment failure.



Beckman Coulter Care
Packages Overview:
Year 1
Year 2+
 
Warranty
Standard
coverage
& phone
support
LEVEL 1
Start-Up Care
Peace of
mind when an
instrument
is new
LEVEL 2
Connect
Phone
support
to assist
self servicing
of equipment
LEVEL 3
Preventive
Plus 1
A proactive
approach to
preventive
care
LEVEL 4
Preventive
Plus 2
Greater
flexibility and
options based
on need
LEVEL 5
Protective
Combine a
preventive
plan with
repair service
LEVEL 6
Comprehensive
Full proactive
care for
optimized
performance
Certified parts, labor & travel1 5% Off 20% Off 20% Off
Annual preventive
maintenance2
1 PM 1 PM 2 PM 1 PM 1 PM
Onsite response-time guarantee3 3 Days 3 Days 2 Days
Telephone/email
technical support
Annual health
check visit
Reliability Updates4 5% Off 20% Off 20% Off
Basic onsite training (annual)5 4 hours 2 hours 4 hours
Operational
Qualification
Level 3
Full Care Leasing
program
Within 100 miles of a Beckman Coulter service hub. Ask your local service representative about locations.
For Preventive Plus 2, you can choose 2 PMs, 1 PM & 1 repair call or 2 repair calls. Labor & travel costs covered for repair calls. Parts cost billed separately.
Typical for most areas. Contact your local service representatives for guaranteed response times in your location.
Reliability updates include hardware upgrades, software upgrades & instrument modifications to recommended level.
Training does not apply to Flow Cytometry instruments.
Product lines covered by these plans include Centrifuge, Particle Characterization, Automation & Flow Cytometry. For Centrifuges, Start-Up & Comprehensive plans include rotor inspection & rotor service.
 
 
 
 
 
 
 
 
We’ve designed flexible options to suit the needs of any lab or operation. No matter which package you select, you’re making a choice to strengthen your investment.