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Quote Request

Service & Support

How Can We Help You?

Beckman Coulter focuses on providing a premier level of service and technical support since we recognize that this is a critical point for production sites.

 

General Contact Information

World Headquarters International S.A
250 S. Kraemer Boulevard 22, rue Juste-Olivier
Brea, California 92821 Case Postale 1059
USA CH - 1260 Nyon 1, Switzerland
   
Phone: 800-866-7889 Phone: 0041 22 365 3431

Customer Service

  • Customer Service

    Order Inquiries and Status Requests

    • Order Status

      US & Canada: 800-866-7889

    • Order Parts & Accessories

      US & Canada: 800-866-7889

    • Order Particle Counters or Request a Quote

      US & Canada: 800-866-7889 ext. 6504
      International: 541-472-6504
      Email: pfjohnstone@beckman.com

      Quote Request

  • Technical Support

  • Technical Support

    MET ONE & HIAC Technical Support

  • Instrument Service

  • Instrument Service

    Repair, Calibration & Validation

    On Site

    Factory

    • Repairs

      US & Canada: 800-866-7889 ext. 6180
      International: 541-472-6180
      Email: services@hach.com

  • Sales Support

  • Sales Support

    Request a Quote & Product Inquiries

  • Training

  • Training

  • MET ONE Service

  • MET ONE Service

    MET ONE Service

    Experience maximum up-time on your particle counters by partnering with the most experienced Met One factory and field service professionals for all your service requirements. Utilizing Hach’s skilled service specialists will ensure that your instruments are serviced in accordance with current industry standards utilizing state-of-the-art technology.

    Quote Request

     

    Our field and bench service specialists are factory-certified and prepared to perform the following services on your instruments:

    • Validation
    • Installation Assistance & Training
    • Calibration (Standard and ISO-21501-4)
    • Repairs
    • Preventative Maintenance
    • Upgrades
    • Audit Services

  • HIAC Service

  • HIAC Service

    HIAC Service

    Experience maximum up-time on your particle counters by partnering with the most HIAC factory and field service professionals for all your service requirements. Utilizing Hach’s skilled service specialists will ensure that your instruments are serviced in accordance with current industry standards utilizing state-of-the-art technology.

    Quote Request

     

    Our field and bench service specialists are factory-certified and prepared to perform the following services on your instruments:

    • Validation
    • Installation Assistance & Training
    • Calibration (Standard and ISO-21501-2)
    • Repairs
    • Preventative Maintenance
    • Upgrades
    • Audit Services

  • Service Return Authorization Request Form
    Kaluza Questions & Concerns
    RNACleanXP Certificate of Analysis
    CleanSeq Certificate of Analysis
    AmpureXP Certificate of Analysis
    Request the Quote
    Reach Out
    Reach Out Part 2
    Download Resource
    Service Return Authorization Request